Team Leader- Tele sales

From 2 to 7 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Overview - The Market Development team is our direct link to our customers and brings in the revenue. It includes sub teams like Renewals, HVM (High Value Memberships), Hubs, and Retail Centres. They might be spread across locations but they are united by one cause...What's the sale for today?

Role As a Team Leader, you will be responsible for managing the team who is making sales calls and closing sales pitches with our members. To be a successful Team Leader, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top performing leader is the one who is a product expert and demonstrates exceptional communication, problem solving and negotiation skills.

What you will do in this role

  • Quality control of the calls.
  • Responsible for achieving daily and monthly collection target for the team.
  • Managing the roster across the floor to ensure maximum manpower utilization.
  • Managing attendance and leaves of the Team.
  • Allocating Tele-calling lists to Advisors.
  • Continuously give inputs to the team members of their progress reports, leave records, areas where they are lacking, etc.
  • Conduct daily briefings for the team members before the shift begins.
  • Responsible for re-training of Advisors.
  • Maintaining various reports related to Sales and accounts.
  • Responsible for daily deposition of payment collected.
  • Competition tracking (for processes performance, schemes).
  • Interview and shortlist (initial screening) candidates to be hired for the team.
  • Performance Reviews of the team.

What you should have

  • Bachelors Degree
  • 2 years’ experience developing the above skills
  • Experience must include tele-marketing job
  • Should be familiar with effective objection handling
  • Extremely detail oriented and ability to organize.

Brownie Points

  • Experience in direct marketing and local promotion.
  • Knowledge of the matrimonial industry


Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre

Functional AreaOther

Role CategoryOther

Employment Type:Full Time, Permanent


UG:Graduation Not Required

Company Profile

People Group, part of Anupam Mittal promoted People Group, is one of India's best known Internet brands and the worlds largest matrimonial service. It was founded with one simple objective - to provide a superior matchmaking experience to Indians all over the world. The company pioneered online matrimonials when it launched in 1996 and continues to lead the exciting matrimony category for 18 years. The service has touched the lives of over 35 million people globally and helped 6 million people find their matches. Amongst many other awards, has been recognized as the Most Trusted Matrimonial site and is amongst the worlds 50 Most Innovative Companies, alongside companies such as Apple, Google, Facebook and Amazon. has also been recognized as the worlds most engaging brand on Facebook.
Company Info
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Contact Company:People Group